How can we help you?

Yes, under the Fair Credit Reporting Act (“FCRA”) and other regulations, you have the right to dispute information. You may do so directly with Flagship by contacting us at [email protected], mailing your dispute to address disclosed below or indirectly through the credit bureaus.

To submit a dispute directly to Flagship, please write to us at the below address. Please include your name, address, account number and any details and documentation that may assist in our investigation of your dispute. Please note that we cannot guarantee return of items sent, and you may wish to retain copies for your own records.

Flagship Credit Acceptance
P.O. Box 3807
Coppell, TX 75019

You may also submit a dispute to us via email at [email protected]. Please use the format below:

Name:
Account Number:
Last 4 Digits of SSN:
Address:

Description of dispute (attach any supporting documentation):

Examples of supporting documentation that may assist in our investigation include proof of payments, a copy of Flagship’s tradeline on your credit report, and any prior correspondence with Flagship or the credit bureaus.

To dispute through the credit bureaus, please contact:

• TransUnion: https://www.transunion.com/
• Equifax: https://www.equifax.com/
• Experian: https://www.experian.com/

If you believe your credit bureau information is incorrect and may be the result of identity theft, we recommend the following:

1. Notify us in writing at
   Flagship Credit Acceptance, P.O. Box 3807, Coppel, TX 75019
   , or by email at [email protected].
2. In your communication, please provide your name, account number (if applicable), SSN, date of birth, and address.
3. Enclose a copy of your most recent driver’s license or government-issued identification card, a filed police report, and as much factual information as possible regarding the possible identity theft. We may contact you for more information, including a request that you complete and return a fraud affidavit package. Please note that we cannot guarantee return of items sent. You may wish to retain copies for your own records.
4. Consult identitytheft.gov for more information about reporting and recovering from identity theft.